What is optional car hire excess waiver?

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This will cover the cost of the excess (up to £4,000) in the event you make a claim under your Car Hire agreement.

  • Car hire key covers up to £500 for each claim
  • Misfuelling up to £1,000 per claim (only one claim per period of insurance)
  • Roadside and Towing up to £1,000 per claim
  • Emergency Accommodation up to £500

For more information about Car Hire Excess waiver, please visit our policy wording page.

To include this optional add-on, please access your My Staysure account by signing in. Once logged in, navigate to "My current policies" and select "amend my policy".

Follow the on-screen instructions until you reach the "Extra cover" tab, where you will find additional cover options and their corresponding prices.

So we can collect or refund any additional premium securely, amendments must be made via MyStaysure or by giving us a call. We are unable to action these via webchat or email but are working hard to move towards this in the future.

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