Misfuelling (Optional Car Hire Excess Waiver)

You will only receive cover for misfuelling costs in the following situations:

• Draining and flushing the fuel tank on-site using a specialist roadside vehicle or Recovery of the rental vehicle, the driver and up to six passengers to the nearest repairer to drain
  and flush the fuel tank.
• Replenishing the fuel tank with 10 litres of the correct fuel.
• You can only claim once per period of insurance.
• Reimbursement for costs including fees and taxes, up to a maximum value of £1,000 per claim.

You will not receive cover for any of the following circumstances:

• You will be responsible for paying any costs in excess of £1,000 per claim;
• Fuel, other than the 10 litres of correct fuel to replenish the fuel tank after draining and flushing out
  the contaminated fuel;
• Any claim resulting from foreign matter entering the fuel system except for diesel or petroleum;
• Mechanical or component damage to your rental vehicle whether or not caused as a result of
  misfuelling or the cost of hiring an alternative rental vehicle in the event mechanical or component
  damage is sustained;
• Any defect which is deemed NOT to be a direct result of misfuelling or a defect which existed before the incident of misfuelling;
• Any more than one claim relating to misfuelling during the period of cover
• Any vehicle or vehicles other than the rental vehicle or vehicles listed on the rental agreement.

Please refer to the General Exclusions and General Conditions sections for further information on the cover we provide under this policy.

The General Exclusions section outlines any specific situations or circumstances that are not covered by the policy. It is important to review this section to understand any limitations or restrictions on the cover provided. The General Conditions section provides important information about the terms and conditions of the policy. This includes details about how to make a claim, the responsibilities of the policyholder, and any other relevant information that may affect the cover.