Drop-off Charges (Optional Car Hire Excess Waiver)

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We will only provide cover for drop-off charges in the following situations:

  • We will pay up to £500 (or equivalent in local currency) for drop-off charges incurred in the event of you being unable to return the rental vehicle to the rental company, due to an accident or illness where hospitalization takes place.
  • Important: For this benefit to be payable, you must present a medical certificate or letter from an authorized medical practitioner confirming the hospitalisation.

We will not provide cover for drop-off charges in the following situations:

  • Where proof of hospitalisation is not available if requested by the assistance company.
    Where the vehicle rental is a one-way rental.
  • Any amount exceeding £500 (or equivalent in local currency) for any one claim, or in any one policy term

Please refer to the General Exclusions and General Conditions sections for further information on the cover we provide under this policy.

The General Exclusions section outlines any specific situations or circumstances that are not covered by the policy. It is important to review this section to understand any limitations or restrictions on the cover provided. The General Conditions section provides important information about the terms and conditions of the policy. This includes details about how to make a claim, the responsibilities of the policyholder, and any other relevant information that may affect the cover. 

For additional details regarding the optional car hire excess cover, please refer to the document linked HERE. This document provides comprehensive information about the car hire excess cover, including its terms, conditions, and cover details. 

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