MyStaysure is locked, what do I do?

Robert Hewlett Last updated:

If you are unable to access your MyStaysure account due to it being locked, you will need to get in touch with us in order to have it unlocked.

Please reach out to our customer services team for assistance with unlocking your account. Only the policyholder can unlock their MyStaysure account.

You can also reach out to us using our webchat tool, which can be found at the bottom right corner of your screen. This tool allows you to easily get in touch with us and receive prompt assistance. 

Was this article helpful?

1 out of 1 found this helpful