Supporting Customers with Hearing Impairments

Carl Last updated:

At Staysure, we are committed to providing inclusive and accessible support to all of our customers. If a customer has a hearing impairment, we offer alternative communication channels to ensure they receive the assistance they need.

How We Can Help

  1. Email Support
    Customers can send an email to info@staysure.co.uk. Our customer support team will respond to their queries promptly, providing assistance and resolving any issues via email.

  2. Live Chat on Our Website
    Customers can also use the Live Chat feature on our website to communicate with a member of our support team. This option allows for real-time support through text-based messaging, providing a seamless experience for those with hearing impairments.

Why We Offer These Options

We understand that calling may not always be the most convenient or accessible option for customers with hearing impairments. By providing email and live chat support, we ensure that all customers have access to the same high level of service, regardless of their communication preferences.

Customers with a hearing impairment can get in touch with us in the following ways:

  • Email: Simply send an email to info@staysure.co.uk with your query, and our team will get back to you as soon as possible.
  • Live Chat: Visit our website at www.staysure.co.uk, and use the live chat function to speak with one of our agents directly.

We are always here to assist and ensure that our customers receive the best possible experience.

If you have any further questions or need assistance, please do not hesitate to reach out through one of these channels.

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