My medication has been changed, do I need to let you know?

Yes, We will not ask you for the names of any medications you take, but we will need to understand what you take medicine(s) for.

You’ll be asked to tell us the name of your medical condition during the medical screening process. However, if your medication changes be sure to let us know. You can do this by logging into your MyStaysure account. To access your MyStaysure account, please click here

You'll need to log on to your My Staysure account and click on 'Policies' then 'Amend My Policy'. 

This will then generate a pop-up "Have any travellers had a change in health since the policy was purchased?", You'll then need to select "Yes".

Next, you'll need to continue through the different screens until you reach "medical declaration", Where you will need to ensure that your records are up to date with the condition that your medication is for.

Alternatively, you can call our friendly customer service team or by messaging us.